Return & Refund Policy
Returns
At SAMIFY, we take pride in delivering premium-quality products. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.
To be eligible for a return, the item must:
Be unused and unworn.
Be in its original condition.
Include all original tags and packaging.
Be accompanied by proof of purchase.
Items that have been worn, washed, altered, or damaged after delivery are not eligible for return.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed using your original payment method within 5–10 business days, depending on your payment provider.
Exchanges.
We currently offer exchanges only for items that arrive damaged, defective, or in the wrong size (subject to availability).
Please contact us within 48 hours of receiving your order if you experience any of these issues.
Non-Returnable Items
The following items cannot be returned:
Products that have been worn or washed.
Items without original tags or packaging.
Gift cards (if applicable).
Final sale or clearance items.
Return Shipping
If the return is due to a manufacturing defect or an error on our part, SAMIFY will cover the return shipping costs.
For all other eligible returns, the customer is responsible for return shipping fees unless otherwise stated.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: support@samify.shop
We aim to respond to all inquiries within 24–48 business hours.